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Covid-19 Information

19/07/2020 by Louise Watson

Covid-19 – UPDATED 2nd July 2021

With the current hiatus in international travel, we are waiting for news from the UK government (next briefing due 15th July 2021) as to when some sort of normality will return to the travel industry. For the latest information on your destination, please consult the latest UK FCO Travel Advice Or if you are a non-UK citizen and/or not travelling from the UK, please consult your country’s travel advice.

Given these unprecedented times, we recognise that people are nervous about paying balances for accommodation already booked, or committing to booking a new holiday without some sort of reassurance.

I booked last year and now we are not allowed to travel. What will happen?

We are contacting everyone in order of priority according to their travel dates. If you are booked for July or August, you should have been contacted by us.

Can I still cancel my booking even when it’s safe to travel to Turkey?

Most, if not all owners have been extremely understanding during 2020 and have refunded deposits or moved the booking and deposit to 2021. When travel to Turkey resumes, our normal booking terms and conditions will apply, and deposits revert to being non-refundable. However, some people for various reasons are disinclined to travel, or where flights have been cancelled have chosen not to rebook them. In this instance, should you wish to cancel your booking, then you should contact your insurance company to discuss making a claim to recover your losses. But we do still wish to help if this is not possible, and should the property owner agree to move your booking to 2022 or later in the year, we will do that. Please be aware that any new dates will be at the relevant rate for those dates which may be higher than your current booking.

What happens if the FCO travel advice changes?

Should the FCO travel advice for Turkey change, and you can no longer travel to Turkey. then we will again work with you to either refund your deposit or move your dates to 2022.

Do I have to wear a mask at Dalaman and in Kalkan?

At the time of writing, yes. When you arrive at Dalaman (Muğla) airport, you must ensure you wear a mask throughout the airport, when you leave the airport, and also in the transfer or on any public transport. You are also required to wear them in the streets, but allowed to remove them in restaurants, cafes and bars. New masks can be purchased in Kalkan for 1 lira each from any chemist and most supermarkets. Please consult the latest Government Travel Advice for any updated information.

Is there a curfew for the over 65’s?

No. Tourists over the age of 65 no longer have any curfew restrictions placed upon them.

Is there any social distancing and safety measures in Turkey?

Yes. You will notice at your favourite restaurant the tables are spaced out more. There will be disinfectant/hand sanitiser either at the entrance to the restaurant or on your table. Please remember than ‘hand sanitiser’ may be lemon cologne, which is widely used throughout Turkey as it has a very high alcohol level. Waiters may wear masks when in close proximity to you.

You will notice the beach clubs also have more space between sunbeds, and most have signs up advising the safety measures to be taken.

Will I still be able to enjoy my holiday?

Well that depends entirely upon you, but there is no reason why not. Whilst measures in Turkey are in place, like any country not everyone chooses to adhere to them. There are however plenty of measures you can take to keep you and your family safe such as avoiding crowded places, carrying and using a mask at all times, regularly washing your hands, and carrying and using a handy sized hand sanitiser or lemon cologne, and avoiding contact with others.

We will do our best to update this information as the situation and circumstances progress, but please be aware it is a guide, and we encourage all guests and visitors to Kalkan to do their own due diligence into the latest travel information and advice.

 

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